Customer service

Our customer service department will immediately attend to any question related to our products.

At ILUMINIA we immediately attend to any question related to our products (manufacturing defects, assembly problems,…) or to their qualities (consumption, lighting characteristics…).

In the event of any incident, please follow the steps below:

  1. Download the FORM corresponding to your type of incident which can be found below.
  2. Fill in all the necessary information to help us analyse the incident properly.
  3. Send us the completed FMD FORM to the following e-mail address:  atencionalcliente@iluminia.com

Contact form:



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    Contact information

    Polígono Industrial Saprelorca

    Avenida Río Segura, Parcela J4. Buzón nº 98

    30817, Lorca, Murcia, ESPAÑA

    T / +34 868 189 676

    info@rutasybatallas.es

    www.iluminia.com

    GPS, 37.69403825115154, -1.704152766192692

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